FAQ For New Customers

FAQ For New Customers

These are some commonly asked questions we get, and the answers to them. If you don’t see the answer to your question below, please feel free to contact us and we’ll get back to you ASAP!

What do I receive for joining the membership program for $150?

For a year from your sign-up date, you receive classes, camps, and programs at member pricing, 1 free class, 1 package of art supplies valued at $50, and an Art Bag to hold it all in!

Wait, What's Mindbody?

Mindbody is the site we use for scheduling individual classes.

Please use our website to enroll for any camps or days in our After School Program.

If you are a new student, you can place the order for anything on our website first and we will create a Mindbody account for you if it’s for individual classes! If you already have a Mindbody account, please use that account to schedule for any individual classes.

Help! I signed up for more Camp Days than I need!

Did you sign up for one of our camps and buy more days than you needed at the time?

No Problem! Full Day and Half Day camp packages can be used towards any No School Day, Winter Camp, or Spring Camp dates during the same school year, and then you make up the difference.

These days can also be used for Summer Camps, however as the Summer Camp is more expensive they will only cover a portion of the cost.

How do I reserve more than one Camp Day at a time?

Our website does not currently allow for you to select multiple days on the built-in calendar. However, if you note any additional days you’d like to sign up for in the Notes section, we will make sure to reserve all the days you asked for upon receiving payment.

Wait, I don't see a calendar.

The Calendar shows up on the product page once it has the other information it needs. Double check that you’ve filled out all other necessary fields, which will be indicated with an (*).

Commonly missed fields include the “Select member or non-member” section and the “Add Membership Program” section.

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